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Return Policy

If you need to return a product purchased from Pet Supply Discounts, you must send an e-mail requesting return instructions. You, as the buyer are responsible for the return shipping. The original shipping paid for the product is not refundable. All returns must be made within 30 days of receiving the product. No returns will be accepted after the 30 day deadline. Please use FedEx, UPS for USPS for returns. We can send you an authorization for returns, but you must purchase the postage. All returns must be in resellable condition unless you have a defective product. If your product is defective then you must let Pet Supply Discounts  know immediately (within 3 days of receiving the product.

Any product from Crown Pets will incur a 20% restocking fee which will be deducted from your refund.

Other manufacturers reserve the right to charge a restocking fee if the product is not in resellable condition or refuse to give a refund if the product cannot be resold in new condition.

Any pet products from Prevue Pet Products will incur a 20% restocking fee. All products must be in original packaging and resellable. 

We hope that you are pleased with all of the products purchased from us; however, if a refund is needed, we will be happy to assist you.